Contractor Reviews & Testimonials
Hear from some of our happy customers.
On November 10, 2016, Irene Designs, LLC received the Connecticut Better Business Bureau’s honorable mention award for Superior Customer Service. (At left, Paulette Scarpetti, CT BBB President/SEO, presents the award to Irene Samson, the Owner of Irene Designs, LLC). See the full post here.
From the beginning, Irene and Gene were exceptionally accommodating. They came out and looked at the projects we wanted to have done and gave us some great ideas. Irene went back to her office and worked up several potential designs while remaining in contact with us during the whole process. When needed, Gene would stop by and take additional measurements. Upon completion of the design stage, Irene and Gene had us over to their office to review the proposed designs. Once the design was chosen, Gene went into action within days he was there and the demolition started. As things progressed Irene was there to make sure things were on task and to handle any potential problems. A major problem was encountered and within 24 hours we had a couple of design proposals. During the construction phase, all the workers were extremely knowledgable, polite and in-tune with any special requests we had. The work area was always neat and cleaned up at the end of each day. Irene spent many hours with my wife and I shopping for all the essentials that go into a project of this size. The end result was fabulous, functional and done on time. As with any project this size, there minor touch-ups and Gene or his crew were right there to make sure they were done to our satisfaction. The entire process was great, never any undue pressure and the pricing was reasonable.
– Fred B.
I worked with Irene Samson on the remodeling of my raised-ranch style home. After touring through my home and taking pictures and notes, Irene asked what I was looking to do. I told her I wanted a larger master bedroom, a master bath and a walk-in closet. I had 3 bedrooms and I thought I would convert 2 of the bedrooms into one large bedroom, bath and closet. Irene accomplished this though her solution was to convert 2 different bedrooms than the ones I had in mind. She showed me several designs and layouts which helped with the decision making process as I could see what the end result would look like. Irene also suggested some other useful and decorative ideas such as a linen closet, shelving and oversized windows. She assisted me in selecting tiles for the bathroom and knew my taste and style by paying close attention to detail currently in the house. She offered suggestions for lighting and ideas about the walk-in closet that were very helpful. Irene also gave me various ideas to consider possibly for the future. She was not “pushy” but wanted to bring up some ideas that I may not consider on my own. Irene also ensured that any usable doors, windows, closet doors or whatever that I already had were used if at all possible to save on costs. I enjoyed working Irene. I would use her services again and recommend her for any remodeling projects. She has great creative ideas to share, her prices are reasonable and she is a pleasure to work with.
– Pam K.
After making the decision to renovate our home last year, we decided to hire Irene Designs. We had considered four contractors. However, the combination of Irene’s talents as a consultant and Gene’s abilities as a contractor seemed to be the best choice for our renovation project.
Gene’s experience in construction and remodeling plus his ability to resolve unanticipated structural problems was appreciated. He always worked closely with us to assure that the finished product would meet our expectation. Likewise, Irene was always willing to discuss options for modifying and decorating our home. Her recommendations for the kitchen floor and design of the backsplash for the kitchen countertops plus the tile patterns of the bathrooms all helped to make these rooms focal points of our remodeling project.
– Chip & Barbara